One or more files could not be updated - Thunderbird and Firefox in Windows Vista

I have the problem of thunderbird software update failed. Every time i start thunderbird, i will get the error message pop up "One or more files could not be updated. Please make sure all other applications are closed and that you have permission to modify files, and then restart Thunderbird to try again"



After putting up with it for a couple of day, i finally had enough...
Went to google for a solution. Came across this blog that recommended deleting some files in the profile's update directory. However, i am worried that that might caused some other problem. Apparently, the issue caused is because when the application is not running in administrator mode in Vista computer, it do not have privileges to do lots of things.

So the simple solution is to close Thunderbird and use "Run as administrator" to start it up.

After that, it updates successfully and the irritating message is gone!

Building Rapport With People

I have been reading personal development and self help book for sometime. Recently started to attend seminars. This weekend, i am attending Blair Singer's 2 day sales and leadership seminar.

In the seminar, when talking about building rapport with people we are working with. It boils down to this few key points

1. Be interested. Be genuinely interested in what your counter part is saying.
2. Enter into their world 1st. Ask them about themselves, what do they do, what are their interest.
3. From there, find common ground (shared realities). Build on those shared realities.
4. Ask for verification. Check with our partners if our understanding of the topics in the conversations are correct.

From the interactions establish above. Take note of what type of person our partners are primarily. Visual, Auditory or Kinesthetic. Each type exhibits some main characteristics which i will talk about later.... Now i need to go back to the seminar... lunch time over! =D